We provide full support for all of our applications.  If you are having trouble installing or using any of our apps please review our selection of FAQ's below for guidance.  If you are unable to find what you are looking for please do not hesitate to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. and we will do our best to assist you.

Android Permissions

In order to provide access to certain functionality, all applications must declare what permissions they require.  Before installing users will be asked to explicitly accept these permissions.  Below is an explanation of what permissions our apps require and what we use them for.


Crystal Guide Pocket Edition

View Network Connections  -  We use this to determine whether internet connectivity is available.
Full Network Access  -  We use this to check for version updates, in-app image searches via Google Images and to retrieve your application license from Google Play.
Google Play License Check  -  We use this to verify your purchase and to retrieve a license file, so that the app can be used offline.


Crystal Widget

View Network Connections  -  We use this to determine whether internet connectivity is available.
Full Network Access  -  We use this to retrieve your application license from Google Play.
Google Play License Check  -  We use this to verify your purchase and to retrieve a license file, so that the app can be used offline.


Gem Carat Weight Calculator

View Network Connections  -  We use this to determine whether internet connectivity is available.
Full Network Access  -  We use this to check for version updates, in-app image searches via Google Images and to retrieve your application license from Google Play.
Google Play License Check  -  We use this to verify your purchase and to retrieve a license file, so that the app can be used offline.


Tropical Fish Guide Pocket Edition

View Network Connections  -  We use this to determine whether internet connectivity is available.
Full Network Access  -  We use this to check for version updates, in-app polls, image searches via Google Images and to retrieve your application license from Google Play.
Google Play License Check  -  We use this to verify your purchase and to retrieve a license file, so that the app can be used offline.


Tropical Fish Widget

View Network Connections  -  We use this to determine whether internet connectivity is available.
Full Network Access  -  We use this to retrieve your application license from Google Play.
Google Play License Check  -  We use this to verify your purchase and to retrieve a license file, so that the app can be used offline.


Vet Nurse Quick Reference

View Network Connections  -  We use this to determine whether internet connectivity is available.
Full Network Access  -  We use this to check for version updates and to retrieve your application license from Google Play.
Google Play License Check  -  We use this to verify your purchase and to retrieve a license file, so that the app can be used offline.


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