We provide full support for all of our applications.  If you are having trouble installing or using any of our apps please review our selection of FAQ's below for guidance.  If you are unable to find what you are looking for please do not hesitate to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. and we will do our best to assist you.

Force close when starting app


Problem
The application closes itself when launching and a force close message appears.

Solution
In most cases this occurs when the device is low on internal storage space and the application cannot deploy it's assets.  Please check that you have sufficient space and if necessary free some up by removing some apps or photos/music etc. 

Occasionally apps become corrupted, particularly those installed to the SD card, in this case you will need to uninstall the app in Google Play Store and then reinstall it.  If the force close prompt still appears and there is an option to submit a bug report, please do so, as we can use this information to help diagnose and fix the problem. To further help us, please submit a bug report via our website and we can work with you directly to rectify the issue.

 

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