We provide full support for all of our applications.  If you are having trouble installing or using any of our apps please review our selection of FAQ's below for guidance.  If you are unable to find what you are looking for please do not hesitate to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. and we will do our best to assist you.

Licensing


How does it work?

Our applications use the standard Google Play Store license system to manage the license for your application.  This process is automatic and no serial codes, data entry or key files are required.

Can I use the apps without an internet connection?
The licenses are stored on the device which allows for two full weeks of offline use at a time.  Once the fourteen day period is up a brief connection is required to obtain a fresh license, which then grants another fourteen days of offline use and so on.  The whole process is automatic.

How many installs can I have?
There are no limits on the number of installs or devices you can install the app on to.  You simply need to sign in to your Google account on whatever device you like and you may install the app on it.

How many licenses do I need?
One license (application purchase) is required per user.  There are no limits on devices per user.

If I upgrade to a new phone will I need to re-purchase the app?
No.  You just need to add your purchasing (Google) account to your new phone (see the steps at the bottom of this page for more instructions) and you will be able to install from the Play Store as normal.

I have a tablet as well as a phone - Can I install it on both at the same time?
Yes.  You just need to add your purchasing (Google) account to both devices (see the steps at the bottom of this page for more instructions).

Does the purchased license cover all future version updates/upgrades?
Yes.  All of our product updates are free for the lifetime of the product.

 

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